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Use feedback to improve the experience

Use feedback to improve the experience

Clearer customer instructions based on real feedback.

  • What We Are Making: Clearer customer instructions based on real feedback.

  • 1. Collect: Open your existing feedback records and customer page ➔ note one repeated problem. Keep private customer details out of shared notes.

  • 2. Build: Update the affected information with your website helper. For unclear pickup ➔ add the real pickup location beside the menu. Keep the hub’s “View menu” button linked to that page.

  • 3. Connect & Test: Tap or scan ➔ open the menu ➔ ask someone unfamiliar with the business to follow the pickup instructions.

Open the illustrated customer guide (3-page PDF)

Make lunch easier: View soup menu; Pickup instructions

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